Frequently Asked Questions

About Online Backup

General questions about backing up and online backup

About DidUBackUp

General questions about DidUBackUp and using DidUBackUp online backup

Encryption and Security

Questions about DidUBackUp's encryption and security features

Plans and Pricing

Questions about DidUBackUp's online backup pricing plans

About Backing Up

Questions about backing up and setting up backup sets

Restoring Files

Questions about retrieving your files

System Administration

Questions about configuring and administrating an DidUBackUp account

Multiple Computer Support

Questions about using and installing multiple computers within one DidUBackUp account

Billing

Questions about billing and payment